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Collaboration Research Center

The latest small business collaboration news, analysis,and research from Network World editors.

Collaboration News
Upcoming Salesforce.com release adds real-time chat capabilities
Salesforce.com, which has placed ample emphasis on its Chatter social networking application, will actually begin providing real-time chat...
How to Manage Multiple Twitter Accounts
There are many ways you can use Twitter to help build your business. For example, you can track trending topics, leverage Web analytics, and tap some...
Managing Mobile Mania
Unified communications isn't easy or cheap, but for companies that want to differentiate their customer service, it's becoming a must-have. Insider...
If Facebook's IPO goes south, social, tech markets could take a hit
With Facebook's initial public offering creating such a frenzy of interest, there's an important question to be considered: What happens if tomorrow...
SAP lays out cloud strategy post-SuccessFactors deal
SAP announced a broad set of plans to become a player in cloud computing, spanning from a "loosely coupled suite" of business applications to data...
About 600,000 L.A. Community College students to get Microsoft Live@EDU
The Los Angeles Community College District (LACCD) will provide email and collaboration applications to about 600,000 students via Microsoft's...
Citrix boosts VDI offering with products, acquisition and details at cloud-based future
Citrix Systems is upgrading XenDesktop, acquiring Virtual Computer, introducing a new type of hardware-assisted thin client and initiating a cloud...
Salesforce.com's Heroku rolls out new cloud database options
Salesforce.com's Heroku division this week rolled out two entry-level tiers for its Postgres-based cloud database service, hoping to cater to...
FTC seeks to recover $52.6 million in alleged phone cramming charges
The U.S. Federal Trade Commission is seeking a civil court contempt ruling against the largest third-party billing vendor in the U.S., alleging that...
Epicor moving its applications to Microsoft's Azure cloud
Epicor is planning to work with Microsoft to bring Epicor's ERP (enterprise resource planning) applications to the Azure cloud service, the companies...
Groups protest Verizon's proposed special access rate hikes
Members of the NoChokepoints Coalition will ask the U.S. Federal Communications Commission to stop Verizon Communications from raising the rates for...
At Interior Department, Google Apps will co-exist with Outlook, Office -- for now
Although the U.S. Interior Department plans to replace its on-premise email servers with Google Apps' cloud-based Gmail, the agency will retain...
Sage moving ERP apps to Microsoft's Azure cloud
Following an ongoing industry trend, Sage Group is moving a number of its ERP (enterprise resource planning) software products to Microsoft's Azure...
VMware to offer enterprise application portal
VMware will offer enterprise software that allows employees to access all their desktop Windows applications and online services from a single...
After legal tussle, Google beats Microsoft for large US contract
The U.S. Department of the Interior has picked Google Apps to provide cloud-based email and collaboration applications to about 90,000 staffers,...
Skype investigates tool that reveals users' IP addresses
Skype said Tuesday it is investigating a new tool that collects a person's last known IP address, a potential privacy-compromising issue.
Informatica adds developer edition to cloud data-integration platform
Informatica has added a new developer edition to its cloud-based data-integration platform in a bid to further expand a partner ecosystem around the...
FCC takes steps to crack down on phone bill cramming
The U.S. Federal Communications Commission has voted to require telephone carriers to provide their customers more billing information in an effort...
Evernote to offer its idea- and note-capture tool for businesses, CEO says
Evernote will launch a business program in the coming months, allowing administrators to better control security and data, company CEO Phil Libin...
Dropbox Boosts Free Storage Limit to 5GB to Match Google Drive
Dropbox boosted its free storage limit from 2GB to 5GB with the introduction of a new digital image offering.